The crew helps get on and off the wheelchair (image: JR East).
JR East announced on Friday, January 28, 2022, if a wheelchair users get on and off at unmanned stations, the crew will start to help you. [Target stations] Until now, wheelchairs at unmanned stations have been arranged by station staff at the neighboring station in charge in charge of prior notice. This time, the driver or conductor of the train will work directly using a mobile slope. As a result, when a wheelchair user uses an unmanned station, the effort and time of staffing will be saved, and prior contact is no longer required, making it easier to use. However, in JR East, we recommend that you continue to contact us in advance so that you can take appropriate measures. " The trial initiatives will be conducted on 13 stations, including the Sengoku Line and the Koumi Line, for the time being from March 12 (Saturday).
Virgin News Editorial Department